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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ramón de Jesús Desdin Sanchez

Ramón de Jesús Desdin Sanchez

October 2, 2024

5  out of  5
rating by Ramón de Jesús Desdin Sanchez
"Muy buen trato del compañero que nos atendió René y fuimos casi en horario de cerrar la oficina y nos atendió con mucha profesionalidad"
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Kardo

October 2, 2024

5  out of  5
rating by Kardo
"After shopping around to insure my two cars, I was fortunate enough to speak to Rene Moreno. Rene was patient and very informative when explaining options to me for the best possible quote to fit my budget. Not only did he help me insure my cars but also myself on a health policy that helped me save even more. Highly recommend Mr. Alexander’s State Farm branch and his team of professionals for all your insurance coverage needs."
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Jose Gutierrez

October 1, 2024

5  out of  5
rating by Jose Gutierrez
"Excelente servicio y atención"
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Erick Pacheco

September 13, 2024

5  out of  5
rating by Erick Pacheco
"Excelente atención! Recomendado Excellent service, recommended"
We responded:
"Thank you Erick!! Welcome to our State Farm family."
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dede jackson

September 4, 2024

1  out of  5
rating by dede jackson
"I am telling you I throught this was a great office but some how things happen with my policy and they going to blame me saying I did it.I hate this place so much the only cool person is cole the guy in the first office.The Manager act like he does not know what is going on and I was only seeing him then you have the first office girl acting like she don't see me coming in paying my bill so when i call she coaching the other girl what to say when you call needing help.As,I am trying to find out what is going on after getting a Call the lie and say I can't talk to Customer Service because it is not available I will be leaving the Company just because of them the Manager was rude and acting different like he did not even know me like wth is going on.I am pissed spending money to get treated this way."
We responded:
"Ms. Jackson, I hate to hear about your negative experience with our company. It is our top priority to deliver a positive customer experience always. I will reach out to you soon to discuss this matter."
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Demack Walker

August 28, 2024

5  out of  5
rating by Demack Walker
"Highly recommend Tacuma !!!"
We responded:
"Thank you Mr. Walker "
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Quishandrea Williams

June 12, 2024

5  out of  5
rating by Quishandrea Williams
"This review is specifically for Jasper who is a represntative for Mr. Alexander's office. I have worked with Jasper on more than one occasion and he always tries to go over and beyond. He will acknowledge if he has an error and always makes me feel valued. Today was no different. I needed assistance so that my business could receive a contract and he quickly and pleasantly assisted me."
We responded:
"Thank you Quishandrea for the thoughtful review. We always try our best to provide exceptional customer service. Getting feedback like this makes me smile as the owner knowing we are fulfilling one of our missions. Thanks again Quishandrea for your review!!!"
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Ronald Abston

May 16, 2024

5  out of  5
rating by Ronald Abston
"Yes Jasper Murphy has been really helping me and I'm trying to get things done while I'm out of town he's been a lot of help and been really professional helping me. Thank you Jasper"
We responded:
"Thank you Ronald for the review. Jasper is very efficient and takes pride in making sure his customers are satisfied. "
Profile photo of Md Muminul Hossain

Md Muminul Hossain

May 13, 2024

5  out of  5
rating by Md Muminul Hossain
"I spoke with Claudia Paola Alizo Montero. She was very helpful and considerate about all the questions and procedure. She gave me a good deal as well. I am hoping for a good experience as well."
We responded:
"Thank you Muminul for giving us the opportunity to serve you. Claudia is very knowledgeable and loves taking care of her customers. Thank you again for joining our State Farm family."
Profile photo of Daysha Henderson

Daysha Henderson

May 12, 2024

5  out of  5
rating by Daysha Henderson
"I was handed off to another agent, who got in touch with me a day later. Jasper was rather personable and did what he could to make a great deal even better with added coverage atop of full coverage at a lower rate‼️ I got quotes from direct auto and progressive who could not offer me anything close to what state farm did. I was recently paying more with the general and not receiving full coverage. Definitely worth a shout, I passed their information along to my brother."
We responded:
"Daysha, thank you for the thoughtful review! We are delighted to hear that you enjoyed our services. Welcome to our State Farm Family."
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Tracy Langford

May 6, 2024

5  out of  5
rating by Tracy Langford
"First time customer. I feel that the office staff were very approachable and easy to deal with. I am happy with the quote that they gave me. Look forward to doing business with them. Jasper was pleasant and very accommodating."
We responded:
"Thank you Tracy. Having friendly and knowledgeable staff is something we value here at Tacuma Alexander State Farm. Welcome to our State Farm family."
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David Hernandez

May 3, 2024

5  out of  5
rating by David Hernandez
"Rene Moreno is a phenomenal agent! Extremely professional and knowledgeable in his field of work. He walked me through my options and tailored fit our home and auto policy based on our specific needs. I would absolutely recommend him to friends and family members looking to get any type of insurance."
We responded:
"Thank you David for the review. We're extremely excited to have you part of our State Farm family!!"
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Raul Campos

April 26, 2024

5  out of  5
rating by Raul Campos
"Muy amable y te ayudan mucho recomendado 100%"
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Charles Thompson

April 24, 2024

5  out of  5
rating by Charles Thompson
"Highly recommend this place to anyone looking for insurance. Tacuma is a man of high character & integrity. He cares about his customers like they are family. He also had one of the best staffs in Memphis, especially Taylor at the front desk. She’s super helpful & understanding. 10/10 rating from me"
We responded:
"Thank you Charles for the thoughtful review. I really appreciate that you think that highly of me and my staff. Thank you!!!!"
Profile photo of Keybriona Umunique

Keybriona Umunique

April 15, 2024

5  out of  5
rating by Keybriona Umunique
"Excellent service! I spoke with Taylor and she took great care of me! She was so helpful and patient with me. I wouldn’t go anywhere else!"
We responded:
"Thank you Keybriona for being a part of our State Farm family! "
Profile photo of Shardae Green

Shardae Green

April 13, 2024

5  out of  5
rating by Shardae Green
"Customer service great . Respectful And mannerable. No complaints . Speedy and efficient. Thank you ."
We responded:
"Thank you Shardae for the review. We love taking care of our customers. "
Profile photo of Alexzander Roldan

Alexzander Roldan

March 27, 2024

5  out of  5
rating by Alexzander Roldan
"Rene is honestly the best representative of State Farm. He’s helped me understand everything about my insurance policy. I am a young individual that didn’t know anything about insurance, Rene is a nice, patient, and trustworthy guy!"
We responded:
"Thank you Alexzander for your review and giving us the opportunity to cover your insurance needs."
Profile photo of Rene Moreno

Rene Moreno

March 26, 2024

5  out of  5
rating by Rene Moreno
"La mejor oficina de State Farm de Memphis ! Tacuma y todos los agentes que trabajan allí son muy amables y profesionales! Lo mejor de todo es que me atendieron en español ! 100% recomendados"
We responded:
"Gracias Rene por tomarte el tiempo de dejarnos un comentario positivo sobre nuestra agencia. Estamos felices de poderle haber asistido en español. "
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Javier Chacin

March 25, 2024

5  out of  5
rating by Javier Chacin
"Excelente atencion y responsabilidad. Claudia muy comprometida en ayudar y dar la mejor opcion. Recomendados al 100%."
We responded:
"Thank you Javier for your review. Claudia is one of our newer account managers. She loves to see her clients happy. THANK YOU!!"
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Madison Kathryn

March 23, 2024

5  out of  5
rating by Madison Kathryn
"this branch is where i have my policies and i love the service i receive every time i call or walk in the door. rene is such a great agent and is very knowledgeable about the different policies and what each one entails. he always treats us with respect and understanding each and every time we call!"
We responded:
"Thank you Madison. It really means a lot to know how much you enjoy our office and services we provide."
Profile photo of Luis Lozano

Luis Lozano

March 22, 2024

5  out of  5
rating by Luis Lozano
"Rene is very compassionate and cares about his clients. He went above and beyond to help me save on Home, Auto, and Life insurance and I’ve recommended him plenty. I will continue to do so."
We responded:
"Thank you Luis for your review and referrals! Referrals are always great compliments. Thank you!!!"
Profile photo of Anthony Williams

Anthony Williams

March 22, 2024

5  out of  5
rating by Anthony Williams
"I called in today and was furious regarding my bill I spoke with Taylor she was able to resolve the issue get everything in order . I really appreciate the customer service from this office always"
We responded:
"Thank you Anthony for your feed back. I'm happy Taylor was able to get your bill resolved."
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Franklin Paz

March 22, 2024

5  out of  5
rating by Franklin Paz
"I can’t stress how helpful and professional Rene is. I called him with very little time to get help with quoting and then proceeding to get insurance and he did so in a very timely and efficient manner! He has a very friendly and inviting attitude. I have no doubt that whoever insures with Rene as their Agent is in great hands! - Frankie Paz"
We responded:
"Thank you Franklin for the review! We take pride in taking care of our customers. "
Profile photo of Jerry Quezada

Jerry Quezada

March 22, 2024

5  out of  5
rating by Jerry Quezada
"Rene is the most understandable, knowledgeable, and friendly Agent I’ve ever worked with. He was quick to provide a quote based on my needs and definitely made the process of getting car insurance very easy. I highly recommend using him as an agent for any of your insurance needs"
We responded:
"Thank you Jerry for the review. Rene enjoys helping his clients. Welcome to our State Farm family!"
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Cameron Clifft

March 22, 2024

5  out of  5
rating by Cameron Clifft
"If you are shopping for insurance, this is the spot. They have some of the friendliest and more importantly some of the most knowledgeable people around. Jasper is my personal agent and he has helped guide me to the best deals on auto, home and life insurance and he made sure that each were the perfect fit for me! I give Jasper and the agency two thumbs up!"
We responded:
"Thank you Cameron for the review. I'm so happy Jasper was able help you with all your insurance needs."